1. Data Controller
The data controller is Easy House S.r.l., based in Florence, Italy. For any question about this policy or your personal data you can write to easyhouseflorence@gmail.com.
2. What data we collect
We only collect the information you choose to send us through the contact form:
- Full name
- Email address
- Phone number (optional)
- Your preferences: budget range, timeline and preferred location
- Any free-text message you add
3. Why we use it and legal basis
We use this data solely to respond to your enquiry and arrange your consultation. The legal basis is the performance of pre-contractual measures taken at your request (Art. 6(1)(b) GDPR) and our legitimate interest in replying to messages you send us (Art. 6(1)(f) GDPR).
We do not use your data for automated decision-making or profiling, and we never sell it.
4. How long we keep it
We keep your enquiry for the time needed to handle it and, where a business relationship begins, for as long as required to provide our service and to meet legal obligations. You can ask us to delete it at any time.
5. Who we share it with
Form submissions are delivered to us by email through Web3Forms, our email delivery provider, which acts as a data processor on our behalf. Web3Forms may process data on servers located outside the European Union; such transfers are covered by appropriate safeguards (e.g. the EU Standard Contractual Clauses).
We do not share your data with any other third party for marketing purposes.
6. Cookies and tracking
This website does not use tracking or profiling cookies, analytics, or third-party advertising scripts. Your language preference is stored only in the page URL, not in a cookie.
7. Your rights
Under the GDPR you have the right to:
- Access the data we hold about you
- Rectify inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Receive your data in a portable format
- Lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali)
8. Contact
To exercise any of these rights, write to easyhouseflorence@gmail.com. We reply within one business day.
9. Changes to this policy
We may update this policy over time. The date below indicates the latest revision.
Last updated: 9 June 2026